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Acknowledgment of Disclosures and Authorization
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington. Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services. APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid. We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour. APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment. You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints. Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights. APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.I agree that: A.I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information"). B.APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink. C.APFM may send all communications to me electronically via e-mail or by access to an APFM web site. D.If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records. E.This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year. F.You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
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Mostly Independent
Your loved one may not require home care or assisted living services at this time. However, continue to monitor their condition for changes and consider occasional in-home care services for help as needed.
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They lied about providing my daughter pain meds when in fact she has not. I just need to know if it is illegal for a caregiver to deliberately lie to a legal guardian. Thanks for any help. We live in Minnesota.
While I don’t know the legal detail of that it sure seems to me that as her guardian you are in fact her as information and decisions flow so yes they would have a legal responsibility to disclose and ask your approval for any changes in medication. That said I don’t really have enough details but it sounds like a lie like this is probably hard to prove. It sounds like your daughter is in a full time care facility and they should have to record/prove everything dispensed but if someone records giving a medication dose without actually doing that and no one else is there... I don’t think I would expend your energy on that “I don’t believe you” battle, personally I would expend that energy in rectifying the situation. To start if a doctor has prescribed pain medication for your daughter seems like that doctor should be a learned that their patients t is still in a great deal of pain, almost as though she weren’t getting that medication... I would also be looking for a new facility or caregiving situation, once trust breaks down this way it’s very hard to reestablish. It may very well be that from the Program Director and caregiver perspective their hands are tied somehow but it doesn’t really matter if they aren’t taking the care to make sure you trust what they are doing, rectifying the situation somehow to put you at ease which is a shame but all you can really do is move on from here. That may mean making sure you or someone you trust is around to witness medication administration until you can change the caregiving and make strides to do that quickly or it may just mean closer oversight until you feel like they got the message and it wont happen anymore, its hard to suggest a better remedy without more info. But you certainly don’t have to accept this, nor should you. I hope there is just a simple explanation you aren’t getting, good luck!
Providing incorrect information particularly about medications is not legal. Anyone giving medications needs to document it and if it is being documented and not being done that is falsifying medical records. You could take this to court. If there is a lawyer that helped you with the Guardianship you could start there. You could also go to the State Ombudsman and file a complaint. You could also file a complaint with the State Health Department as they inspect facilities. I would also talk to the police. If they say they are giving pain medications but not giving them where are the medications going? Are they being sold, being taken by staff? Neither legal and both theft as well as the possibility of staff being under the influence while working in a care setting. Not safe for anyone!!
I would bring in an independent lab and have a blood draw and medication testing done to have 3rd party verification of what drugs are and are not being given.
It is not uncommon for aides to take drugs from their patients, that is why they have to have special licenses to dispense medications.
I would try to find a different place for your daughter, when you start being lied to or even believe that you are being lied to it is time for change.
As if this type of situation is not sad enough, you have to worry about her receiving the proper medications. I am sorry for your situation.
By proceeding, I agree that I understand the following disclosures:
I. How We Work in Washington.
Based on your preferences, we provide you with information about one or more of our contracted senior living providers ("Participating Communities") and provide your Senior Living Care Information to Participating Communities. The Participating Communities may contact you directly regarding their services.
APFM does not endorse or recommend any provider. It is your sole responsibility to select the appropriate care for yourself or your loved one. We work with both you and the Participating Communities in your search. We do not permit our Advisors to have an ownership interest in Participating Communities.
II. How We Are Paid.
We do not charge you any fee – we are paid by the Participating Communities. Some Participating Communities pay us a percentage of the first month's standard rate for the rent and care services you select. We invoice these fees after the senior moves in.
III. When We Tour.
APFM tours certain Participating Communities in Washington (typically more in metropolitan areas than in rural areas.) During the 12 month period prior to December 31, 2017, we toured 86.2% of Participating Communities with capacity for 20 or more residents.
IV. No Obligation or Commitment.
You have no obligation to use or to continue to use our services. Because you pay no fee to us, you will never need to ask for a refund.
V. Complaints.
Please contact our Family Feedback Line at (866) 584-7340 or ConsumerFeedback@aplaceformom.com to report any complaint. Consumers have many avenues to address a dispute with any referral service company, including the right to file a complaint with the Attorney General's office at: Consumer Protection Division, 800 5th Avenue, Ste. 2000, Seattle, 98104 or 800-551-4636.
VI. No Waiver of Your Rights.
APFM does not (and may not) require or even ask consumers seeking senior housing or care services in Washington State to sign waivers of liability for losses of personal property or injury or to sign waivers of any rights established under law.
I agree that:
A.
I authorize A Place For Mom ("APFM") to collect certain personal and contact detail information, as well as relevant health care information about me or from me about the senior family member or relative I am assisting ("Senior Living Care Information").
B.
APFM may provide information to me electronically. My electronic signature on agreements and documents has the same effect as if I signed them in ink.
C.
APFM may send all communications to me electronically via e-mail or by access to an APFM web site.
D.
If I want a paper copy, I can print a copy of the Disclosures or download the Disclosures for my records.
E.
This E-Sign Acknowledgement and Authorization applies to these Disclosures and all future Disclosures related to APFM's services, unless I revoke my authorization. You may revoke this authorization in writing at any time (except where we have already disclosed information before receiving your revocation.) This authorization will expire after one year.
F.
You consent to APFM's reaching out to you using a phone system than can auto-dial numbers (we miss rotary phones, too!), but this consent is not required to use our service.
You could take this to court. If there is a lawyer that helped you with the Guardianship you could start there.
You could also go to the State Ombudsman and file a complaint.
You could also file a complaint with the State Health Department as they inspect facilities.
I would also talk to the police. If they say they are giving pain medications but not giving them where are the medications going? Are they being sold, being taken by staff? Neither legal and both theft as well as the possibility of staff being under the influence while working in a care setting. Not safe for anyone!!
It is not uncommon for aides to take drugs from their patients, that is why they have to have special licenses to dispense medications.
I would try to find a different place for your daughter, when you start being lied to or even believe that you are being lied to it is time for change.
As if this type of situation is not sad enough, you have to worry about her receiving the proper medications. I am sorry for your situation.